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A mental health crisis is a potentially life-threatening situation in which an individual is imminently threatening harm to themselves or others. The person may also be disoriented, have a severe inability to function, and be distraught and out of control. If you are aware of a student experiencing challenges or difficulties, report the concern using the university’s Person of Concern form. Every submitted form is reviewed by UCFPD’s Threat Management Team, who follows up to ensure the individual is safe and has the resources they need, like UCF’s Counseling and Psychological Services or Student Care Services.

In an emergency, always dial 911.

Take all threats seriously!

  • Monitor the person making the threats from a safe distance
  • Dial 911
  • Provide as much identifying information as possible to the dispatchers
  • Stay in a safe area until emergency personnel arrives


  • DO NOT physically confront the person
  • DO NOT block the person’s access to an exit

If you or someone you know is experiencing mental distress, know that you are not alone and UCF has resources available for you.

  • Emergencies: 911
  • Suicide prevention hotline: 988
  • Counseling and Psychological Services (CAPS) Crisis Line at 407-882-2811 (press 5)
  • Employee Assistance Program: 877-240-6863